Privacy Policy

1. Information We Collect

When you request service, contact us, or otherwise interact with UrBin Stash, we may collect information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• ZIP code or general service location
• Type of storage service you are interested in
• Approximate number of containers needed
• Information you include in messages, notes, or service requests

Our website and hosting provider may also automatically receive limited technical information such as IP address, browser type, device information, requested pages, and server log data.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries and service requests
• Provide quotes and schedule bin delivery, pickup, storage, and return services
• Communicate with you about an existing or requested service
• Provide customer support
• Operate, maintain, secure, and improve our website and business
• Prevent fraud, spam, abuse, or misuse of our services
• Comply with applicable legal obligations

3. How We Share Information

We do not sell personal information for money. We may share information only as reasonably necessary to operate our business, including with service providers that support website hosting, email, communications, storage operations, or other business functions.

We may also disclose information when required by law, to protect our rights or safety, to investigate suspected fraud or misuse, or in connection with a business sale, merger, acquisition, or similar transaction.

4. Cookies, Analytics, and Similar Technology

The current UrBin Stash website may use basic technologies necessary to operate the site and may generate standard server logs through our hosting provider. If we add analytics, advertising pixels, or other tracking technologies in the future, we may update this Privacy Policy and provide additional notices or choices where required.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing service, maintaining business records, resolving disputes, and meeting legal or accounting obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

7. Your Privacy Choices

You may contact us to ask about personal information you have provided to us, request that inaccurate information be corrected, or request deletion where appropriate and legally permitted.

If a privacy law applies to our processing of your information, you may have additional rights under that law. Colorado residents may have rights under the Colorado Privacy Act when its requirements and applicability thresholds are met, including certain rights relating to access, correction, deletion, portability, and opting out of certain processing.

UrBin Stash does not currently use personal information submitted through this website for targeted advertising or the sale of personal data.

8. Children’s Privacy

UrBin Stash is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. Their own privacy policies apply when you visit their websites or use their services.

10. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The effective date at the top of this page will indicate when the policy was most recently updated.